Hilton London Wembley

Hotel as expected

Honestly, everything was wonderful. The hotel is very clean. The staff are extremely respectful and very helpful. The breakfast is excellent, very diverse, and the restaurant seating and views are also fantastic. The rooms are spacious, which is honestly something rare to find in the UK. The hotel is very close to the markets and surrounded by many facilities. For those who enjoy events and concerts at Wembley Stadium, the hotel is more than excellent. Security and safety at the hotel are very high. As for me, I will definitely repeat the experience, and it will be one of my top choices when visiting London.

The check-in was quick and easy. The front desk was able to get us a room an hour earlier than check-in time. The security team was courteous and friendly. We felt safe inside the hotel at all times. Housekeeping was quick to our request for toothbrushes. Housekeeping staff were courteous when we meet them in the hallways. Check-out was a breeze as we only left our keys at the lobby. We will be back soon.

Like; Best location, clean and comfortable, most staff very helpful, we only have a shower at home so it was lovely to have a bath, so relaxing after a busy day. I did have to buy bubble bath, Dislike; on asking a question to a member of staff , they didn’t know the answer , that was that? At breakfast I had to ask a member of staff if we helped our self to tea and coffee as nobody came to our table, the lady said she would come, whilst I was getting my breakfast the member of staff came to the table and said to my husband , coffee for you and she wants tea??( I wasn’t there) Rude?

This is my second stay and it is the best Hilton hotel I’ve been in , I’ve stayed in Sweden , turkey and many others through work, organisations etc but this one is exceptional great place to be. I recommend it very well. 1. Christian from Reception who checked us in (Room Number 403 ) was amazing, quick and informative. He was very well presentable , respectful and overall a great member to have. 2. I’m very sorry if I get this wrong at the reception we was given two tooth brushes by an Arab decent receptionist - tall very clean, very very professional and very quick in solving my tooth brush issue - made us feel at home - I wish I took his name because he deserves all credit due. 3. The girl who checked us out who charged me £8.50 for a bottle of water was also great as she was doing her job by charging such amount but overall her service was impressive and our checkout was smooth and quick. She held a very welcoming smile and made our checkout out memorable. 4. I cannot stress how good this place is and I’m one to leave a comment as it is without sugar coating well done Hilton London Wembley ! And I shall make it my home every time I’m in London and that’s for sure!